Hotel Policies

Our Hotel General Policy

The right information makes your travel plans effective and your stay comfortable. Here you can find details of our Policies on Smoking, Check-In/Check-Out times, Cancellation Policies, Payment and Parking.

Smoking

All public areas are non-smoking except designated smoking zone located at candy area.

 

Check-in / Check-out

Check-In Time

1:00 pm

Check-Out Time

10:00 am

Meal Times

Breakfast:6:00 a.m to 10:00am

Lunch:12:00 – 2:00pm

Dinner:6:00-8:00pm

Minimum Age to Register

18 years and above

Rates

As mutually agreed

TERMS AND CONDITIONS

Bookings are guaranteed only with advance payment

CANCELLATIONS

  • Within 21 Days will be charged 100%
  • Within 22 – 45 Days will be charged  50%
  • Within 45 Days and above will be charged 25%
  • There are no rebates/refunds for meals not taken (for BB, HB, FB)

PAYMENT

Kenya Resident Currency

Kenyan Shillings

Nonresident currency

US Dollars, Euros and Sterling Pounds

  • American Express
  • Interbank
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int’l)
  • Visa Card
  • American Express
  • Interbank
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int’l)
  • Visa Card

 

 

PARKING

Self-parking

$0.00

Valet parking

$0.00
upon request

Secured

Available

Other Parking Information

Secured parking available 24/7